Privacy Policy

Last updated: 22 September 2026

Fashion N Stories respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our online store, make a purchase, contact us or otherwise interact with our services.

Information We Collect

Depending on how you interact with our store, we may collect information such as:

• Your name

• Email address

• Telephone number

• Billing and shipping address

• Order and purchase information

• Payment-related information

• Account information

• Customer service communications

• Device, browser and IP address information

• Website usage and interaction information

• Marketing and communication preferences

Payment information may be processed by our payment service providers rather than being stored directly by us.

How We Collect Information

We may collect information directly from you when you place an order, create an account, contact us, subscribe to communications or otherwise provide information through our store.

Information may also be collected automatically through cookies and similar technologies, or received from service providers that help us operate our store.

How We Use Information

We may use personal information to:

• Process and fulfil orders

• Arrange shipping and delivery

• Process payments, returns and refunds

• Communicate with customers

• Provide customer support

• Maintain and improve our store

• Detect and prevent fraud or misuse

• Comply with legal obligations

• Send marketing communications where permitted

• Personalise and measure our services and advertising where applicable

Sharing Personal Information

We may disclose information to service providers that assist us with operating our business, such as ecommerce platform providers, payment processors, shipping and logistics providers, analytics providers, technology providers and marketing providers.

We may also disclose information where required or permitted by law or in connection with protecting our legal rights.

Some service providers may process or store information outside Australia. The countries involved can depend on the providers and services used by Fashion N Stories.

Shopify

Our online store is powered by Shopify. Shopify may process personal information in connection with providing its ecommerce platform and related services.

Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve customer experience and support advertising or marketing functions.

You may be able to manage cookies through your browser settings and any consent controls provided on our website.

Marketing Communications

Where permitted, we may send promotional emails or other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe option included in those communications.

Data Security

We take reasonable measures designed to protect personal information from loss, misuse and unauthorised access, modification or disclosure.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

Access and Correction

Where applicable, you may request access to personal information we hold about you or ask us to correct inaccurate information.

To make a request, contact Support@fashionnstories.com.

Privacy Complaints

If you have a question or complaint about how Fashion N Stories handles your personal information, contact us at Support@fashionnstories.com.

We will review your concern and respond as appropriate.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, legal requirements or services.

The latest version will be published on our website.

Contact Us

For privacy questions or requests:

Fashion N Stories
Email: Support@fashionnstories.com